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      |   FREQUENTLY ASKED QUESTIONS   |
We've provided a selection of the most frequently asked questions that we often receive in an attempt to make your experience with Grant's General Landscaping & Design as easy and convenient as possible. If you do not see your question and answer here, please contact us to learn more.

Q: Do you provide residential maintenance?
A: Yes. We can provide a full range of services for both commercial and residential customers.

Q: Does your company install patios and other hardscape items?
A: Yes. We can install your entire yard. Our team of professionals are experienced in each of the services we provide. Unlike other landscape services, we do not need to farm out to subcontractors. With Grant's General Landscaping & Design you work with one team from start to finish.

Q: Do your maintenance employees wear uniforms?
A: Yes. All our employees on the maintenance division wear uniforms and drive professionally marked trucks with the Grant's General Landscaping & Design name and logo so you can identify who is working in or near your yard.

Q: Do you charge to give estimates?
A: No. We will meet with you and provide a professional bid for no cost.

Q: Will you install a landscape if I don’t have plans?
A: Yes. We have a large variety of landscape plans available for you to review as part of our color portfolio. We can also work with you to design a custom landscape for you to enjoy.

Q: Besides planting trees and grass to my landscape what else can you install?
A: Not only can we plant sod or seed trees and shrubs but we can also install a variety of stone work fences and low voltage lighting so you can show off your newly designed landscape 24 hours a day!

Q: Do you have insurance?
A: Yes, we are a fully insured company. We can provide you with a binder of our insurance for your peace of mind. We also carry workman's comp insurance, which is required by the state and federal government.

Q: When we contract you for weekly maintenance, what else is included in this service?
A:
We will schedule you a day of the week (usually Wed - Sat) We mow your lawn, string trim your curbs and flower beds and we power blow off your decks, pool area, walkways and driveways. We will leave you a door hanger with the service checked off and dated.

Q: What is your billing system?
A:
We have a billing system that is computerized. We will bill mowing customers at the end of the month. We do not charge interest so we expect payment within 10-15 days of receiving the statement. For big projects we will send an invoice out 5-7 days after we complete your project.

Q: What types of payment to do you accept?
A:
We currently accept cash and checks, but we will be accepting Visa and MasterCard later this year.

Q: If we have you do work for us when can you start?
A:
We typically have a 2-week wait for big projects (depending on weather) and there is no wait for weekly maintenance and fertilizing. Every year we increase our staff so we can take on more customers, but our mowing customers are 1st come 1st scheduled and we fill up fast on this.

Q: After we hire you how do we get started on our project?

A: We will give you a starting time/date that will work around your schedule for your convenience. We will work full time on your project until it is completed. We will also stay in touch with you for any type of consulting you might need after the project is completed.

Q: What other services do you provide besides landscaping?
A: We provide snow plowing and sanding and specialize in large commercial accounts. We have staff on hand 24 hours throughout the winter season to keep up on plowing and sanding. We can help provide safety and reliability for your employees by keeping up on the parking lot.

 

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